Help with ClockRota
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If it's about your PIN, your shifts or your hours, ask a manager at your venue. For anything else, send us a message
Getting started
How do I get the ClockRota app?Download the app, sign in with the email your invite was sent to, tap the sign-in link we email you, then choose your clock-in PIN. No password needed.
Clocking in and out
How do I clock in and out?Open Home in the app and use the clock card at the top. Confirm with Face ID, your fingerprint or your PIN. You clock out in the same place.
I've forgotten my clock-in PINFace ID or fingerprint still works. If you've truly forgotten your PIN, ask a manager to reset it. A manager decides on any time correction.
How do I reset someone's clock-in PIN?For managersOpen the person from Staff and choose Reset clock-in PIN. Their old PIN stops working at once and they choose a new one.
Your shifts
Where do I see my shifts?Your shifts are on the Rota tab in the ClockRota app. Today's shift is also on the clock card at the top of Home.